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Terms of Service

Last updated: June 25, 2026

These Terms govern your use of StitchSpeak, a pattern translation and saved-pattern service operated by Innovai Studio S.L. ("StitchSpeak", "we", "us"). By using StitchSpeak, you agree to these Terms.

Contact: support@stitchspeak.com. Innovai Studio S.L. is based in Spain. If you need company registration, tax, or postal details for a formal request, contact us and we will provide the applicable details.

1. What StitchSpeak does

StitchSpeak helps users translate knitting and crochet patterns, preserve readable structure where possible, save translated patterns, export files, and ask AI-powered questions about translated pattern content.

2. Your account

You may need to sign in with Google to save translations, use credits, or access account features. You are responsible for the activity under your account and for keeping access to your Google account secure.

3. Your files and rights

• You must only upload pattern files that you own or have the right to process.
• You keep your rights in the files you upload and in your own project notes.
• You grant StitchSpeak permission to process uploaded files and generated outputs solely to provide, secure, and improve the service.
• Do not use StitchSpeak to infringe copyright, redistribute paid patterns without permission, or remove creator rights notices.

4. AI output and craft safety

StitchSpeak uses AI to translate and reconstruct craft instructions. AI output can contain mistakes, omissions, formatting errors, or ambiguous instructions. Always review translated instructions, charts, sizes, gauge, stitch counts, and safety-critical details before relying on them. StitchSpeak is an assistant, not a substitute for your own review or the original pattern.

5. Credits and payments

• Credits are used for translation and related paid features.
• Credit purchases are processed by Lemon Squeezy checkout.
• Credits are granted only after payment confirmation is received through a verified Lemon Squeezy webhook.
• Prices, credit packages, and feature costs may change over time, but changes will not retroactively alter credits already granted.
• Refunds are handled according to applicable law and the payment provider's process. Used credits and completed translations may not be refundable except where required by law.

6. Acceptable use

You agree not to:

• upload malicious files or content designed to disrupt the service;
• attempt to bypass credit checks, rate limits, authentication, or security controls;
• use automated scraping or abusive request patterns;
• upload content you do not have the right to process;
• use StitchSpeak for unlawful, infringing, or harmful activity.

7. Availability and changes

The service may be unavailable during maintenance, provider outages, quota limits, deployment updates, or incidents. We may modify, suspend, or discontinue features as the product evolves.

8. No professional advice

StitchSpeak provides translation and productivity assistance for craft patterns. It does not provide legal, professional publishing, or safety advice.

9. Limitation of liability

To the maximum extent permitted by law, StitchSpeak and Innovai Studio S.L. are not liable for indirect, incidental, consequential, or lost-profit damages, nor for losses caused by inaccurate AI output, user misuse, third-party provider outages, or files uploaded without proper rights. Nothing in these Terms limits liability that cannot be limited under applicable law.

10. Termination

We may suspend or terminate access if you violate these Terms, abuse the service, create legal risk, or compromise service security. You may stop using StitchSpeak at any time and may request deletion of account data as described in the Privacy Policy.

11. Governing law

These Terms are governed by the laws of Spain, without prejudice to any mandatory consumer protection rights that may apply in your country of residence. Disputes are subject to the competent Spanish courts unless mandatory law provides otherwise.

12. Contact

Questions about these Terms can be sent to support@stitchspeak.com.